bp33 Privacy Policy
We are committed to protecting the privacy and security of every player on the bp33 platform. This policy explains exactly what data we collect, why we collect it, and how you can control it.
Last Updated: January 2026Data Encryption
All data transmitted between your device and bp33 is protected by SSL encryption.
No Third-Party Sale
bp33 never sells your personal data to advertisers or unaffiliated third parties.
Marketing Opt-Out
You can withdraw consent for marketing communications at any time from your account settings.
Contact Us
Reach our privacy team at [email protected] for any data-related enquiries.
Your Controls
Access, correct, or request deletion of your personal data at any time by contacting support.
Your Rights
You have the right to know, access, correct, delete, and port your personal data held by bp33.
1Introduction
bp33 ("we", "us", "our") operates the online casino and sports betting platform accessible at bp33.vip (the "Platform"). We are committed to protecting the privacy and personal data of every individual who accesses or uses the Platform ("you", "your"). This Privacy Policy describes the types of personal information we collect, the purposes for which we use it, the parties with whom we may share it, the measures we take to protect it, and the rights you have in relation to your personal data.
By registering an account on bp33, making a deposit, or continuing to use the Platform after this Privacy Policy has been published, you confirm that you have read and understood this policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you must discontinue your use of the Platform. This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are available on the Platform.
2Information We Collect
bp33 collects personal information when you register an account, complete identity verification (KYC), make deposits or withdrawals, contact customer support, or otherwise interact with the Platform. The categories of personal data we may collect include:
- Identity data: full name, date of birth, nationality, and government-issued identification document details (such as National ID card, passport, or driving licence number) provided during KYC verification.
- Contact data: mobile phone number (including bKash/Nagad/Rocket registered number), email address, and city or region of residence within Bangladesh.
- Financial data: transaction history (deposits and withdrawals), payment method details (mobile wallet account references, partial card numbers), account balances, and bonus utilisation records.
- Technical data: IP address, device type and model, operating system version, browser type, session timestamps, and mobile network operator information collected automatically when you access the Platform.
- Behavioural data: games played, bet amounts, session durations, preferred game categories (such as cricket betting, slots, or live casino), responsible gaming tool usage, and customer support interaction records.
bp33 collects only the minimum personal data necessary for the purposes described in this Privacy Policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, or biometric data beyond what is strictly required for age and identity verification under applicable KYC obligations.
3How We Use Your Information
bp33 uses the personal data we collect for the following specific purposes. We will only process your personal data where we have a lawful basis for doing so, as set out in Section 4 of this policy.
- Account management: creating and maintaining your player account, verifying your identity through KYC procedures, and authenticating your access to the Platform.
- Payment processing: facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and maintaining transaction records for your account history.
- Compliance and fraud prevention: meeting our anti-money laundering (AML) obligations, detecting and preventing fraudulent activity, collusion, bonus abuse, and any other activity that violates our Terms & Conditions.
- Responsible gaming: monitoring your gaming activity to detect signs of problem gambling and to offer or activate responsible gaming tools (deposit limits, take-a-break, self-exclusion) where appropriate, in line with our Responsible Gaming Policy.
- Customer support: responding to your enquiries, complaints, and account-related requests submitted through live chat or email, and maintaining records of those interactions for quality assurance purposes.
- Marketing communications: sending you promotional offers, bonus notifications, and platform updates where you have given explicit consent to receive such communications. You may withdraw this consent at any time.
bp33 does not use your personal data for automated decision-making that produces significant legal or similarly significant effects on you, beyond standard fraud detection screening that is a necessary part of our compliance obligations. If you have concerns about any automated processing affecting your account, please contact our customer support team.
4Legal Basis for Processing
bp33 processes your personal data only where one of the following lawful bases applies:
- Contractual necessity: processing is necessary to perform the contract between you and bp33 — specifically, to operate your player account, process your transactions, and provide you with access to games and betting markets on the Platform.
- Legal obligation: processing is required for bp33 to comply with applicable legal and regulatory obligations, including AML requirements, KYC identity verification duties, and responses to lawful requests from competent authorities.
- Legitimate interests: processing is necessary for bp33's legitimate business interests, including fraud detection and prevention, platform security, responsible gaming monitoring, and improving the quality and relevance of our services — provided those interests are not overridden by your rights and freedoms.
- Consent: where processing is based on your consent — for example, for receiving marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
5Cookies and Tracking Technologies
bp33 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your login session, and gather aggregate analytics data about how the Platform is used. The types of cookies we use include:
- Strictly necessary cookies: these are essential for the Platform to function correctly. They enable core features such as account login, session management, and secure transaction processing. These cookies cannot be disabled without breaking the functionality of the Platform.
- Analytical cookies: these allow bp33 to understand how players interact with the Platform — including which pages are most visited, which game categories are most popular, and where errors occur. This data is used in aggregate and anonymised form to improve the Platform.
- Preference cookies: these store your Platform settings such as your chosen language, display preferences, and responsible gaming tool configurations so that you do not need to re-enter them each time you visit.
You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. bp33 does not use third-party advertising cookies or track your activity across other websites for the purpose of serving you targeted advertisements.
6Sharing Your Information
bp33 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your personal data with third parties only in the following limited circumstances:
- Service providers: companies that provide services to bp33 on a contracted basis, including payment processing partners (such as bKash, Nagad, Rocket, and Upay gateway operators), game software providers (such as Pragmatic Play, Evolution Gaming, and Spribe), KYC verification service providers, and IT infrastructure and hosting companies. All service providers are required to handle your data securely and only for the specific purpose for which it was shared.
- Legal and regulatory authorities: where bp33 is required by applicable law, court order, or directive from a competent regulatory or government authority to disclose your personal data. bp33 will, where legally permissible, notify you of such a disclosure request before complying.
- Business transfers: in the event of a merger, acquisition, restructuring, or sale of all or part of bp33's business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and the privacy practices of the new entity before the transfer takes effect.
- Fraud prevention agencies: where bp33 reasonably suspects fraudulent activity, money laundering, or other illegal conduct, we may share relevant data with specialist fraud prevention or financial intelligence agencies to investigate and prevent such activity.
bp33 requires all third parties with whom personal data is shared to implement appropriate technical and organisational security measures to protect your data. We do not permit our service providers to use your personal data for their own marketing purposes or to share it with any further third party without our explicit written authorisation.
7Payment Data and KYC Security
All payment transactions on bp33 are processed through encrypted, secure payment gateway connections. bp33 does not store full payment card numbers on its servers. Where bKash, Nagad, Rocket, or Upay are used as payment methods, only a tokenised reference to the relevant mobile wallet account is retained for transaction reconciliation purposes — the full mobile wallet account credentials are never stored by bp33.
Identity documents submitted as part of KYC verification (such as National ID scans, passport copies, or selfie photographs) are stored in an encrypted document vault with access restricted to authorised compliance personnel only. These documents are retained for the minimum period required by applicable AML regulations and are securely destroyed thereafter. KYC documents are never used for any purpose other than identity verification and regulatory compliance.
8Data Retention
bp33 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
- Active account data: retained for the full duration of your account's active status on the Platform. This includes your profile information, transaction history, gaming history, and KYC records, which are needed to operate your account and meet our ongoing compliance obligations.
- Closed account data: following account closure, bp33 retains your personal data for a minimum period of five years to comply with AML record-keeping requirements and to handle any post-closure disputes, chargebacks, or regulatory enquiries that may arise. After this retention period, your data is securely deleted or anonymised.
- Marketing data: if you have consented to receive marketing communications from bp33, your marketing preferences and contact details used for this purpose are retained until you withdraw your consent or until your account is closed, whichever comes first.
9Data Security
bp33 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include: SSL/TLS encryption for all data transmitted between your device and the Platform; encryption of sensitive data fields (including identity document scans and payment references) stored in our databases; role-based access controls ensuring that personal data is accessible only to staff members who need it to perform their job functions; regular security audits and penetration testing of the Platform's infrastructure; and secure, access-controlled physical and cloud data storage facilities.
While bp33 takes all reasonable precautions to protect your personal data, no internet-based system is completely immune to security risks. In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, bp33 will notify you without undue delay and take all necessary steps to contain and remediate the breach. You can help protect your account by using a strong, unique password and by never sharing your login credentials with any third party.
10Your Data Rights
As a data subject, you have the following rights in relation to the personal data that bp33 holds about you. To exercise any of these rights, please contact our customer support team at [email protected]. We will respond to all valid requests within a reasonable timeframe, typically within 30 days of receipt.
- Right of access: you have the right to request a copy of all personal data that bp33 holds about you, together with information about how it is being used and with whom it has been shared.
- Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
- Right to erasure: you have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where the data has been processed unlawfully — subject to our legal retention obligations.
- Right to restrict processing: you have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while the accuracy of the data is being contested, or where the processing is unlawful but you prefer restriction to erasure.
- Right to data portability: where processing is based on your consent or on a contract with you and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another data controller.
- Right to object: you have the right to object at any time to the processing of your personal data where that processing is based on legitimate interests, including profiling for marketing purposes. Where you object to marketing processing, we will cease that processing immediately.
To exercise any of the rights listed above, please contact our privacy team by email at [email protected]. Please include your registered account username and a description of the right you wish to exercise so that we can process your request efficiently. bp33 will not charge a fee for handling data rights requests unless they are manifestly unfounded or excessive.
11Third-Party Links and Services
The bp33 Platform may contain references to or integrations with third-party game providers, payment processors, and other service partners. While bp33 selects its partners carefully and requires them to handle data securely, bp33 is not responsible for the privacy practices of any third-party service. Each third-party provider operates under its own privacy policy, and we encourage you to review those policies before providing any personal information directly to a third-party service. bp33 does not control and is not responsible for the content, privacy policies, or practices of any third-party websites or services that may be linked from or integrated into the Platform.
12Children's Privacy
Strict 21+ Age Policy
bp33 is an adult-only platform. We do not knowingly collect personal data from any individual under the age of 21. All registration processes include age verification steps designed to prevent underage access.
If bp33 discovers or is notified that an account has been registered by an individual under the age of 21, we will immediately suspend that account, delete all personal data associated with it (to the extent permitted by law), and ensure that no financial transactions are processed. If you believe that a minor has registered on bp33, please contact our support team immediately at [email protected] so that we can take appropriate action.
13Changes to This Privacy Policy
bp33 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services offered on the Platform. When material changes are made to this policy, we will provide prominent notice to registered users via the email address or mobile number associated with their account, or through a notice displayed on the Platform. The updated Privacy Policy will be effective from the date stated in the notice.
Your continued use of the Platform following publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you must stop using the Platform and may request account closure by contacting our customer support team. We recommend that you review this Privacy Policy periodically to stay informed about how bp33 handles your personal data.
14Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which bp33 processes your personal data, please contact our privacy and data protection team. We are committed to addressing all privacy-related enquiries promptly and transparently.
You may contact us by email at: [email protected]. Our customer support team is available 24 hours a day, 7 days a week. For urgent data security matters — such as a suspected unauthorised access to your account or a data breach — please use the live chat feature on the Platform for the fastest response. All data rights requests will be acknowledged within 3 Bangladesh Standard Time (UTC+6) business days and resolved within 30 days.
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